1 / 2🇯🇵 Japan
Oct 2026ClothingFound at · Hotel · Busan
A black nylon jacket left in a hotel room — collected from the hotel and sent home to Japan.
Korea Post EMS · Delivered in 2 days
Hotel Lost Item Recovery in Korea
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We contact the hotel, confirm your item, then pack and ship it to you anywhere in the world — no Korean phone calls, no courier arrangements. We handle Korea for you.
No upfront payment. Pay only after your item is confirmed.
Hotel confirmation
We contact the property and confirm your item before recovery begins.
Clear quote
You see the exact cost before you pay — no surprises.
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If the hotel can't locate it, you pay nothing.
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Once shipped, you get tracking details for every step.
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See the delivery log →- 5 deliveries
- 4 countries
- 4 days on average
1 / 2
1 / 2🇯🇵 Japan
Oct 2026OtherFound at · Hotel
Three keys, including a car key, left in a hotel room. With the guest's consent, we removed and disposed of the car key's battery before sending them home to Japan.
Korea Post EMS · Delivered in 2 days
🇨🇳 China
Oct 2026ElectronicsFound at · Hotel · Seoul
AirPods Pro left in a hotel room — collected from the hotel and shipped to China, through customs.
더방택배 · Delivered in 10 days
Check the price before you even ship
Estimated total up to 1.5kg, including the $59 service fee
🇯🇵Japanup to 1.5kg$83~🇨🇳Chinaup to 1.5kg$77~🇭🇰Hong Kongup to 1.5kg$82~🇹🇼Taiwanup to 1.5kg$81~🇲🇾Malaysiaup to 1.5kg$79~🇻🇳Vietnamup to 1.5kg$76~🇸🇬Singaporeup to 1.5kg$74~🇹🇭Thailandup to 1.5kg$77~🇮🇩Indonesiaup to 1.5kg$82~🇲🇳Mongoliaup to 1.5kg$82~🇵🇭Philippinesup to 1.5kg$80~🇩🇪Germanyup to 1.5kg$102~🇫🇷Franceup to 1.5kg$90~🇬🇧United Kingdomup to 1.5kg$98~🇪🇸Spainup to 1.5kg$90~🇪🇺Europe (other)up to 1.5kg$96~🇦🇪Middle Eastup to 1.5kg$96~🇦🇺Australiaup to 1.5kg$95~🇳🇿New Zealandup to 1.5kg$93~🇺🇸United Statesup to 1.5kg$103~🇨🇦Canadaup to 1.5kg$92~🇧🇷Brazilup to 1.5kg$107~🌏South Asiaup to 1.5kg$82~🌍Africaup to 1.5kg$102~🌎Latin Americaup to 1.5kg$102~
Just 4 simple steps
01
Report the item
Fill out our online form in just a few minutes
02
Confirmation & quote
The hotel confirms it, then we send an accurate quote
03
Payment, pickup & packing
Once you pay, our courier picks it up and packs it securely
04
Shipping & delivery
Sent by EMS or another trusted carrier, straight to your door
Travel tips travelers actually find useful
See all Travel Tips →Korea Travel
How do you know which subway exit to take in Korea?
Search your destination in a map app before you get off — it usually tells you the exact exit number to use.
Korea TravelDo I Need to Clear My Own Cup at Korean Cafes?
Yes, many Korean cafes are self-service, so you usually bring your cup to a return station yourself.
HotelYou just checked into your hotel room — what should you check before unpacking?
Before unpacking, check the AC, heating, hot water, lights, and door lock, and report any problem right away — it is easier to fix than bringing it up later.
LuggageIncheon Airport Luggage Storage: Locations and Fees Vary by Source, Check Before You Go
Even the airport's own guidance gives conflicting locations and hours for the staffed Hanjin Express storage counters, so travelers should confirm details directly with the airport call center or private operators before relying on them.
Korea TravelCan't read Korean? Here's how to order at a kiosk in Korea
Many kiosks let you switch to English or another language, but not all do, so ask staff or use the photo menu if needed.
Travel ProblemsGetting Sick in Korea: A Traveler's Guide From Pharmacy to ER
Over-the-counter medicine can be bought at pharmacies and convenience stores, nighttime help comes from public late-night pharmacies and the 1339 hotline, and 119 handles emergencies directly.
HotelBed Room or Ondol Room in Korea: What's the Difference Before You Book?
Korean accommodations offer both bed rooms and ondol rooms with heated floors and bedding, so check the room type name before you book.
AirportDowntown Duty-Free Purchases Must Be Picked Up at the Airport on Departure Day
Items bought at downtown duty-free shops are not handed over in-store but only at the airport pickup counter on departure day, and the passport number and name must match the traveler exactly.
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