Built from Hospitality Experience
Find to Send started on a hotel floor.
When travelers fly home leaving something behind at their hotel, getting it back is more complicated than it sounds. Hotels want to help, but confirming an address, collecting payment, packing, filing customs paperwork, issuing a waybill, and staying in touch with a guest who's already abroad takes far more time and effort than most hotels can spare.
Find to Send was built to solve exactly that.
The hotel hands the item over safely, and Find to Send takes it from there: guiding the guest, picking up, packing, shipping internationally, and tracking delivery. Our goal is to make sure a traveler's last impression stays a good one, even after the trip is over.
Your Journey. Completed.
Hotel partnership
Find to Send is currently expanding its network of hotel partners. When a guest's lost item needs to go overseas, a partner hotel can hand the whole process to Find to Send instead of handling international shipping themselves.
What the hotel handles
- Confirming and holding the item
- Directing the guest to Find to Send
- Handing the confirmed item over to Find to Send
What Find to Send handles
- Communication with the guest abroad
- Pickup and item verification
- Secure packing
- International shipping
- Shipping fees and payment
- Tracking updates
- Shipping-related customer support
Hotels stay focused on guest service. Find to Send handles the complicated international shipping work.
Work at a hotel?
Partnering with Find to Send makes handling guests' overseas lost items far simpler.
Ask about a hotel partnership →Hospitality Experience, Built into the Service
Find to Send was built by someone who has worked hotel front desks and knows this problem firsthand.
Handling guests of every nationality at a hotel front desk means fielding lost-item questions, communicating with guests abroad, and juggling room operations and requests. The problem that kept coming up was simple.
"The guest's item is at the hotel, but the guest is already in another country."
Find to Send exists to close that last gap.
Right now it's an early-stage team, with the founder personally running operations and building partnerships, while we standardize the process from pickup through packing, international shipping, and customer communication. As the service grows, we plan to expand our logistics, customer support, and technology capabilities in stages.
Youngseok Park
Founder, Find to Send
Built on hands-on customer service and operations experience from hotel front desks, with one goal: make recovering a lost item simpler for travelers and hotels alike.
Find what was left behind.
Send it home.
Complete the journey.
International carriers we use
Company information
- Trade name
- 온웨이
- Representative
- Youngseok Park
- Business Registration No.
- 144-55-01162
- info@findtosend.com
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