How to ship a lost item from Korea.
You don't need to be in Korea, speak Korean, or know how customs works — here's the full process from recovery to delivery.
1. We locate your item
Using the details you give us — hotel, venue, transit line, or case number — we contact the right people in Korean and confirm your item is ready for pickup.
2. We pack and prepare paperwork
Your item is packed for international transit, and we prepare the customs declaration and any documentation your destination country requires.
3. We ship and you track it
We hand it to an international courier and send you a tracking number, so you can follow it from Korea to your door.
How it works
Tell us what you lost and where — takes about 2 minutes
We confirm the item is located and send you a quote in USD
Pay securely and we ship worldwide with tracking
Common questions
Do I need to arrange my own courier pickup?+
No — we handle the entire logistics chain from recovery to courier handoff. You just need to confirm your shipping address and pay the quote.
How is the price calculated?+
Price depends on your destination and the item's weight once packed. We confirm the exact quote in USD before you pay anything.
What courier services do you use?+
We use established international couriers such as EMS, FedEx, or DHL, chosen based on what's fastest and most reliable for your destination.
Can I track the shipment myself?+
Yes — once it ships, you'll get a tracking number you can follow directly with the courier, plus updates on your Find to Send case page.
Ready to start?
Submit your case and we'll take it from there.