Shipping from Korea to the US.
If your recovered item needs to reach the United States or Canada, here's what the shipping process usually looks like.
Typical timeline
Once your item is packed and paid for, shipments to the US or Canada typically arrive within about 5–10 business days via EMS, FedEx, or DHL, depending on your exact location.
Customs basics
US Customs and Border Protection applies duties based on the item's declared value and category. We provide accurate customs paperwork, but any duties owed are assessed on your end, not by us.
What ships well
Most personal items — electronics, clothing, bags, accessories — ship without issue. A few categories like large lithium batteries or liquids may need special handling, which we'll flag if it applies to your item.
How it works
Tell us what you lost and where — takes about 2 minutes
We confirm the item is located and send you a quote in USD
Pay securely and we ship worldwide with tracking
Common questions
Will I owe customs duties in the US?+
Possibly, depending on your item's declared value and US import rules at the time — this is determined by customs, not by us, but we make sure your paperwork is accurate to avoid unnecessary delays.
Can you ship to Canada too?+
Yes, Canada is served on the same shipping lane as the US — the process and typical timeline are similar.
What if my item is high-value, like a laptop or camera?+
We can ship most high-value electronics — just let us know so we can pack and insure appropriately and prepare the right documentation.
How will I know when it's shipped?+
You'll get a tracking number as soon as it ships, and you can check status anytime on your case's tracking page.
Have an item to ship to the US?
Start your case and we'll quote your shipment.