Hotel lost & found in Korea, explained.
Most hotels in Korea hold lost items for a limited time before donating or discarding them. Here's how the process usually works, and how we help you get your item back.
How hotels handle lost items
Housekeeping typically logs anything found in a room with the hotel's front desk or security office, tagged with the room number and checkout date. Most hotels hold items for a set period, but policies vary by property.
Why contacting the hotel yourself can be slow
Front desks are busy, and international calls or emails in a different time zone can take days to get a reply — especially if the item needs to be located in storage first.
What we do differently
We contact the hotel directly, in Korean, and follow up until the item is confirmed and ready. Once it's found, we handle packing, customs paperwork, and international shipping.
How it works
Tell us the hotel name and your stay dates — takes about 2 minutes
We confirm the item is located and send you a quote in USD
Pay securely and we ship worldwide with tracking
Common questions
Do I need to know my exact room number?+
It helps, but isn't required. Your booking name and check-in/check-out dates are usually enough for the hotel to locate the item.
How long do Korean hotels usually hold lost items?+
It varies by property — some hold items for a few weeks, others longer. The sooner you report it, the better the chances it's still there.
What if the hotel says they don't have my item?+
We can follow up again or ask them to double-check with housekeeping and security, since items are sometimes logged separately from guest requests.
Can you contact any hotel in Korea?+
Yes, we can reach out to any hotel or guesthouse in Korea on your behalf, regardless of where you originally booked.
Left something in your hotel room?
Tell us the hotel name and your stay dates — we'll take it from here.